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Policies & FAQs
Why would I want to rent a bounce house?
Bounce houses, obstacle courses, water inflatables, concession machines, and games are all great for any social, school, or corporate event. Many people think of them for birthday parties, but they are also great for company picnics, school carnivals, family reunions, holiday get togethers, etc...
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Do you service my area, and is there a delivery charge?
Please see our link for delivery area. If you are within our delivery area, then there is no charge for delivery. If not, then there is a $25 delivery charge.
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Can I pick the inflatable bouncer up at your location, and set it up myself?Unfortunately, you cannot pick up and set up your own inflatable. The main reason for this is safety. All of our inflatables are insured for liability, and therefore must be set up by a Hullabaloo representative to ensure they are safe. Besides, some of our inflatables weigh well over 500 pounds!
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Are your bounce houses insured?
We carry liability insurance on all of our equipment. Not all companies do. If you see a rental price for an inflatable that seems a lot lower than other companies offer, ask them if they carry liability insurance. The most important benefit to you is our focus on safety.
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How big are the bounce houses?
Our smallest bouncers are 15 feet by 15 feet (15x15). Some of them are much larger. Please look at the Space Requirements link for each unit to see how much space is needed for us to set them up.
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How many children can bounce at a time?
It depends on which unit you rent. Your Hullabaloo representative will go over the number of children based on age that can play in the unit at one time.Keep in mind that compatible sized children MUST play on the unit at the same time, REGARDLESS of age.
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What kind of area can bounce houses be set up in?
You will need a somewhat flat grassy area that is clean of debris (sticks, stones, mud, etc.), tree roots, or pet waste. If you have a sprinkler system, it must be turned off . You will also need an area with clearance overhead (no power lines, trees, branches, overhangs, etc.) of 20 feet. An electrical outlet needs to be within 100 feet. If you do not have an electrical outlet nearby, a generator will be required. We also rent generators.
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Can inflatable bounce houses be setup on pavement (i.e. cul-de-sacs) or driveways?
Yes, but a grassy area is the best option. The biggest issue with asphalt or concrete, is that we are unable to stake the bounce house down. This is not advised on windy days.
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Does the blower have to run all the time?
Yes, the blower keeps the inflatable bounce house inflated. As long as all riders have exited safely, the blower can be unplugged to deflate the bouncer. This is sometimes neccessary to give the adult supervisors a break and to let the children take a breather. Please make sure if you do need to unplug the blower, you make sure that there is no one inside before you do!
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How far in advance do I need to reserve a bouncer?
Your best bet is at least a couple of weeks in advance. As soon as you have confirmed a date for your party, we highly recommend that you book your bouncer immediately. Don't wait! There's nothing worse than getting your party organized, then calling up to book a bounce house, and finding that none are available. . If you have a last minute plans to rent a bounce house, try us! We may still have something available!
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How safe are inflatable bounce houses?
Bounce houses are very safe, as long as all of the rules are followed and common sense is used. Most of the injuries are caused by or happen to unsupervised children. Children must be supervised at all times, and the rules must be einforced!
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Are teens and adults allowed in the bounce houses?
Adults are not allowed in our 15X15 bounce houses. Many of our units are able to be enjoyed by both kids and adults. If you are looking to have a party for teens or adults, and are interested in an inflatable, just ask us what we would recommend!
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What kind of deposit is required?
A 50% deposit is due when the contract is signed. The balance is due after set up, on the day of your event Your Hullabaloo representative will review the safety checklist at that time as well.
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What method of payments can I use?
We accept cash, checks (made payable to "Hullabaloo" please), Visa and MasterCard, American Express, and Discover. Please note that there is a $35 NSF fee on all returned checks.
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Can You set up in parks?
Yes we can. This is another reason why it is imporant that our equipment is insured. Most city parks will require you to get a permit if you are going to be using a bounce house there. They will not issue the permit without a certificate of insurance from us. Some parks will allow you to use their electrical outlet. If the park you are using does not, we rent out generators for $45. See our "Party Extras" tab.
Here is the contact information for the city parks that we currently work with:
City of Mesa Parks and Recreation
For park info call 480-644-4271
http://www.cityofmesa.orgCity of Chandler Parks and Recreation
For park info call (480) 782-2727
http://www.chandleraz.gov
City of Tempe Parks and Recreation
For park info Call 480-350-5200
http://www.tempe.gov
Town of Gilbert Parks and Recreation
For park info Call (480) 503-6200
http://www.ci.gilbert.az.us
Town of Queen Creek
For park info Call 480-987-0497
http://www.queencreek.org
Are the bounce houses clean?
We vacuum and disinfect all of our bounce houses after every rental. We do a thorough cleaning and inspection of each bounce house once a week.
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What if it rains?
For safety reasons, we cannot put bouncers up in the rain. If we don't put the bouncer up, then there's no charge. If the weather looks like it may turn foul, then we reserve the right to cancel the rental, reschedule, or terminate the rental early (with a refund of course). Refunds will be based on amount of time used (prorated). Again, safety is our main concern, followed by your satisfaction. Bouncers and bad weather don't mix.
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If we haven't covered your question here, or if you would like more information, then give us a call, or email us at: info@hullabalooaz.com